Better Asset Management Pty Ltd
Protecting your privacy is important to Better Asset Management. Whenever we collect and
otherwise deal with your personal information, we are governed by the National Privacy Principles
('NPPs'), which are contained in the Privacy Act 1988. Therefore, whenever collecting and dealing
with personal information such as your identity and contact details of you and your referees
(including name, address, email address, phone number), information about your financial
circumstances and history, and products or service preferences you may have, we will be bound
by the NPPs.
Whenever we collect personal information from you, whether online, from authorised Community
Benefit Home Loans dealers, or other members of the Better Asset Management Group or whenever
you enter into transactions with Better Asset Management, we will make every reasonable
attempt to inform you of why we are collecting your information, to whom we will disclose that
information and the purposes for which we intend to use that information.
In general, the purposes for which we collect your personal information include:
- Providing finance for the purchase of motor vehicles and other assets
- Keeping customers up to date with the latest developments relating to Better Asset Management products (for example: Comprehensive insurance, mortgage finance, credit cards, equipment finance, insurance premium funding and new products in the future)
- Using personal information for market research to enhance the quality of Better Asset Management products and customers’ satisfaction
In using your personal information in the above way, Better Asset Management may be
required to make disclosure to third parties such as mercantile agents, mailing houses,
financial institutions or market research firms. Our use and disclosure of information about
you is dictated by the product or service you take up. We will not use or disclose this information
for a purpose unrelated to these or outside your reasonable expectations unless we have
your agreement or need to meet a legal obligation or authority. To provide our products and
services in the most cost effective and efficient way, we may need to utilise the services
of other third parties. Should this require us to share information, we will employ stringent
safeguards to protect the security of personal information.
To ensure that these purposes are fulfilled, the information may be stored, processed,
and passed onto other companies within the Better Asset Management Group. At all times,
we will take great care to ensure that your personal information is protected and treated
confidentially and in accordance with the Privacy Act.
If you believe that we have not dealt with your personal information in a manner that
complies with the Privacy Act you should contact Better Asset Management to discuss
how we may better deal with it. Information about you is integral to decisions we make about
our products and services for you. It is essential that the information is correct. You are
encouraged to assist us to ensure this by alerting us to any changes in your particular
circumstances. You are also welcome to get access to information we hold about you and to
draw any inaccuracies to our attention.
All correspondence should be directed to the:
Privacy Officer
Better Asset Management
E-mail
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